2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Service.
• Administer accounts, communicate updates, and respond to support inquiries.
• Analyze usage to understand and improve features.
• Monitor and enforce security, abuse prevention, and compliance with our Terms.
• Comply with legal obligations.

3. Third-Party Providers and Model Connections

Cozea enables you to connect to external AI model providers (e.g., OpenAI, Google AI, Anthropic).

Important:

• When you connect an external provider, that provider's privacy policy applies to your interactions with it.
• Cozea does not control how third-party providers collect, use, or store data.
• We may process or transfer data to those providers to fulfill your requests or interact with the models.
• For example, if you connect a model from OpenAI, Anthropic, or Google, that provider's privacy practices apply to your prompts and outputs processed by that model.

4. How We Share Your Information

We do not sell your personal information.

We may share your information:

• With service providers who support our operations (hosting, analytics, account management).
• With third-party providers you choose to connect.
• When required by law or to protect our rights.
• In the event of a corporate transaction (e.g., merger or acquisition).
• With your consent.

5. Data Retention

We retain personal data as long as necessary:

• To provide the Service.
• To comply with legal obligations.
• To resolve disputes and enforce agreements.

Once data is no longer needed, we delete or de-identify it in accordance with our retention policies.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.

To exercise these rights, contact us at operations@crossand.ai.

7. Security

We implement technical and administrative measures to help protect your information from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.

When you connect third-party services, their security practices apply to your interactions with those services.

8. Children's Privacy

The Service is not directed at children under 13. We do not knowingly collect personal information from children under 13.

If you believe we have collected information from a child under 13, contact us so we can take appropriate steps to remove it.

9. International Data Transfers

Your information may be stored or processed in the United States or other countries. By using the Service, you consent to such transfers in accordance with applicable law.

10. Updates to This Policy

We may revise this Privacy Policy from time to time. We will post the updated version with a new "Last Updated" date.

Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us: operations@crossand.ai or +1 707 300 6995.